Refund policy

Hivevibe Coffee – 30-Day Return & Exchange Policy

Returnable Items:

  • Unopened products: Full refund

  • Defective or damaged products: Immediate replacement or refund

Non-Returnable Items:

  • Products opened and consumed without issues

  • Final sale items (clearly marked)

  • Gift cards

Return Process:

  1. Contact us at returns@hivevibe.com

  2. Receive your return authorization

  3. Ship the item within 7 days

  4. Refunds are processed within 5–7 business days after we receive your return

Return Shipping:

  • $7.99 deducted from refund unless the return is due to our error or defective products.

Exchanges:

  • We provide free return shipping for exchanges.